I have never been in there as I assume its an office not a store but the burglar alarm does frequently sound and stays on for some time too. It very irritating
A 'customer service' dept who won't speak to you on the phone...... really!!, Very poor if you have any sort of problem
I would give no star at all if it was an option.I order 21 50l boxes with clip on lids for my house move. The boxes were of decent quality. 3 for 12 and 8.95 for delivery. A few of those boxes were broken when they arrived but none of the lids could be clipped on securely (possibly the wrong lids?).Customer service hotline was unable to help at all. I was told that only way to get in contact is by email and someone would reply within 72hrs not including weekends and public holidays. I rang them again after 72hrs when I didn't get a reply. Again, to be told again that all communications with customer service are by email only. One would expect the agent on customer service hotline to resolve a simple issue of damaged and wrong items delivered. Well, I'm still waiting for someone to respond to my first email. I'm definitely not buying from them again. If you have, good luck. Pray that your order arrived intact as you can't expect any good customer service at all.
Incorrect shelf labels to product filling, twice in a week. Left embarrassed when questioning it & without product because I wanted it at price on lable. Not my fault your staff can't fill up correctly
Bought some products from the company online. Product has not been delivered over 2 weeks, poor communication from the company regarding the product. 72 Hours has long passed and still no response despite calling almost everyday for someone to shed some light. So disappointed and will never shop or recommend this store to anyone again.
QD Head Office (Norwich) is a UK Department Store based in Norwich, East of England. QD Head Office (Norwich) is located at 110-112 Barrack St, Norwich NR3 1TX, UK.
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